Shipping policy

 

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times We ship worldwide. Estimated delivery times:

• Romania & EU: 7-15 business days
• Rest of Europe: 7-15 business days
• International: 7-15 business days

Delivery times may vary depending on customs clearance and local postal services.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Customs & Import Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at sandrshop.com and we'll investigate immediately.